Privacy Policy

Effective Date: [Insert Date]

Welcome to Roame Roots. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book our tours, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, make an enquiry, or book a tour, we may collect:

  • Full name
  • Email address
  • Phone number (including WhatsApp number)
  • Nationality and country of residence
  • Travel dates and preferences
  • Number of travellers
  • Passport details (only when required for bookings)
  • Payment information (processed securely through third-party providers)

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support.
  • Process tour bookings and reservations.
  • Arrange transportation, accommodation, guides, and other travel services.
  • Send booking confirmations and travel updates.
  • Improve our website, services, and customer experience.
  • Send promotional offers and newsletters (only if you have opted in).
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Hotels and accommodation providers
  • Transport operators and drivers
  • Licensed local guides
  • Payment service providers
  • Government authorities when legally required

All third-party partners are expected to maintain the confidentiality of your information.

4. Payment Security

Payments made through our website are processed via secure third-party payment gateways. We do not store your complete credit or debit card information on our servers.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance.
  • Remember visitor preferences.
  • Analyse website traffic.
  • Enhance user experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Google Analytics and Third-Party Services

We may use services such as Google Analytics to understand how visitors use our website. These services may collect anonymous usage data through cookies.

You can learn more about Google’s privacy practices by visiting Google’s Privacy Policy.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Travellers

As we serve international travellers visiting India, your information may be transferred and processed in India. By using our services, you consent to such processing in accordance with this Privacy Policy.

9. Your Rights

Depending on your country of residence, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications.
  • Request information regarding how your data is used.

To exercise these rights, please contact us using the details below.

10. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

12. Children’s Privacy

Our services are not directed towards children under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

Roame Roots
Email: roamerroots@gmail.com

Phone/WhatsApp: +91 70173 13152
Website: https://roameroots.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.